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EXCELLENCE IN
CUSTOMER SERVICE

We look forward to receiving your nomination.

Remember the judging panel do not know your business.

Don't presume they understand your business and appreciate the hard work you have dedicated to it - tell them about it.

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This category is proudly sponsored by
Harvey Norman Broken Hill

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2026 Far West Excellence in Business Awards

Excellence in Customer Service

Nomination Form

General questions

Company name

Your first name

Last name

Position

Email

Phone

Business address

Town

Business ABN

I accept the terms and conditions

I have authority to complete this nomination

Category Specific Responses

Excellence in Customer Service

Provide an overview of your business, you may wish to include a description of your business, industry sector, the products and services you offer, the origins of your business and the mission or vision and how you measure progress.

File upload. You can upload a maximum of 4 files. Accepts video, images and documents

Describe what your customer service goals, and key milestones were for the previous 12 months and how you achieved all or part of them.

File upload. You can upload a maximum of 4 files. Accepts video, images and documents

Demonstrate how you build relationships with your customers, including actions to monitor and improve customer service.

File upload. You can upload a maximum of 4 files. Accepts video, images and documents

Outline how your business empowers and motivates employees to deliver consistently high customer service.

File upload. You can upload a maximum of 4 files. Accepts video, images and documents

How do you ensure your business is delivering exceptional service?

File upload. You can upload a maximum of 4 files. Accepts video, images and documents

How does your business handle customer complaints and issues?

File upload. You can upload a maximum of 4 files. Accepts video, images and documents

Outline the key challenges your business has faced over the past 12 months in delivering an exceptional customer experience and how you have managed those challenges.

File upload. You can upload a maximum of 4 files. Accepts video, images and documents

Outline the key challenges your business has faced over the past 12 months and explain how you have managed the impact of these challenges on your workforce and external stakeholders, as well as the impact they have had on your strategic direction.

File upload. You can upload a maximum of 4 files. Accepts video, images and documents

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